3 Common Problems and Solutions After Placing an Order
09 Apr 2024
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Just like purchasing other things, we are prone to various problems after placing an order for a sex doll. This article lists 3 scenarios to help you reference and solve your problems.
1， Wrong address：
You can normally contact the seller within 12 hours of payment for assistance in canceling or changing your order address. Once in the shipping process, your order cannot be canceled or changed.
The seller will not be responsible for any losses if the package fails to be delivered due to the incorrect address provided by the buyer.
2， Payment failed：
If your payment isn't processing with your bank account or you're having problems with your card, try:
Call your credit or debit card issuing bank to let them know that the payment was made by you. Your payment will be approved if the issuing bank receives your phone.
Change your payment method at checkout. If you only have one payment method linked to your PayPal account, you will need to add another payment method before you can do this. You can add a credit or debit card or add your bank account. Both options are quick and easy and will give you more flexibility when checking out.
Confirm that your email address or phone number is entered correctly. Make sure you have finished registering for a PayPal account by confirming your information. A payment will fail if you have not completed this process.
If there is no such problem, please contact us and provide your order number, name and email address, error notification and error screenshot, we will check the details and assist you to proceed with your order.
Note: You should be able to receive details of any failed or successful transactions from your bank. If the payment fails, please do not hesitate to contact your bank or contact us.
3， You don't like your doll and want to return it：
If you receive your sex doll and don't like it or even want to return it, please follow the instructions below：
First of all, check the return and exchange policy of the website where you purchased the doll to see if your doll complies with their return and exchange policy. If you do not comply with their policy, the website has the right to refuse your refund
When you comply with the return and exchange policy: Returns must be notified to the seller via previous email and confirmed by the seller via email. For example, at Linkdolls, if you would like to return your item without quality issues within 30 days of receipt, please email this email address with your order number: support@linkdolls.com . We will provide you with a return address.
But you will have to pay for shipping and 15% restocking fee will be charged from your account. If you request a refund. The money will be returned to your account within 7-15 days after we accept it.